Account deletion

Delete your Overview account

You can delete your account for the Overview app by Overview Software Inc. directly in the app, or ask us to delete it for you by email.

Delete in the app

The steps are the same on Android and iPhone.

  1. Open the Overview app and sign in.
  2. Tap the Settings tab.
  3. Under Account, tap Manage account.
  4. Scroll to Delete account and tap Delete account.
  5. Review how deletion affects each organization you belong to. An organization you own alone will close; if others remain, choose a successor to take over ownership.
  6. Type DELETE to confirm, then tap the delete button. Deletion is permanent and cannot be undone.

If the app says account deletion is disabled for your organization, ask your organization's administrator, or request deletion by email below.

Request deletion by email

No longer have the app? Email support@overview.app from the email address on your account, with the subject “Overview account deletion.” Include your name and the organization you belong to.

We will verify the request and delete your account and associated personal data within 45 days. Please do not send passwords or payment-card numbers.

What is deleted and what is kept

When your account is deleted, we delete:

  • Your account profile: name, email address, and sign-in credentials.
  • Your organization memberships and, where you are the sole owner, the organization itself.
  • Canvassing session history, route lines, and logged doors recorded under your account.
  • Groups, contacts, and mailers you created, unless their organization transfers to a successor.
  • This device's push-notification registration and the analytics identifier tied to your account.

Some records may be retained after deletion where financial, legal, or security obligations require it, such as billing and transaction records. An organization that transfers to a successor keeps the data its members share.

Separately, exported files are deleted from cloud storage after 90 days and individual location samples after 48 hours. See the Privacy Policy for full retention details.

Cancel your subscription separately

Deleting your account or the app does not cancel a subscription. Cancel a subscription billed by Google in your Google Play subscriptions, or one billed by Apple in your Apple subscriptions. Direct subscriptions can be cancelled in Overview's account settings.