Industries / Contact Centers

Contact center data defined by the market, not the vendor.

Draw the geography a campaign covers and pull resident names, phone numbers, and addresses inside it, scrubbed against the Do-Not-Call registry and priced per record.

Overview is a contractor tool first; the records are the same. DNC-scrubbed before delivery; your organization remains responsible for its own calling practices. 7-day free trial · cancel at any time

Territory study Sample data
MARKET ST FIELD AVE ZONE / SAMPLE
Campaign market
Operating logic Market → list Pull the geography the campaign needs
Define a call market without buying a bloated national file. Illustrative product view
Selection Any shape Block, route, market, or swath
Platform $150/mo Published base subscription
Per contact $0.21 Addresses included
Outbound CSV + mail Two channels from the same group

Draw. Get. Send.

What contact centers teams draw, get, and send.

The map decides where. The records make that ground workable. The export puts it in someone's hands.
Draw

The exact market a campaign is calling.

A metro, a county, or a set of neighborhoods. The boundary is the list definition, so there is no national file to filter down.

Get

Records pulled at request time, with DNC status on every row.

Resident name, phone number, and mailing address for every address inside the boundary where a match exists. Calling records are checked against the national Do-Not-Call registry before delivery.

Send

A CSV your dialer accepts, sized to the shift.

Export one flat file per pull and load it into the dialer or CRM. Pull what a shift can work, then draw the next area when that one is done.

The problem

Purchased lists arrive stale, over-broad, and marked up.

A broker file is priced by the thousand, covers geographies the campaign is not calling, and carries no record of when it was scrubbed. Connect rates fall, agents burn dials on disconnects, and procurement pays a markup for a file that started aging the day it shipped.

Worked example

One territory, priced out.

Sample data. Your counts depend on the area you draw and contact availability inside it.
What was drawn

A home-services campaign covering three suburbs on the north side of a metro.

The list loaded into the dialer as one CSV and was worked over two weeks. The next campaign drew the adjacent suburbs instead of re-buying a state file.

Readings Sample data
Addresses inside
6,410
Contacts matched
5,120
Data cost
≈ $1,075
Scrub
DNC, pre-delivery

Data cost = matched contacts × $0.21; addresses are included. Platform $150/mo billed separately.

The product

The product

The whole thing, start to finish

Four screens. This is the real interface, rebuilt here with sample data.

Step through the product
Rebuilt from the product interface with sample data. Names, numbers, and storm dates are illustrative.

Outreach

One area drawn. Two ways to reach it.

Overview doesn't stop at handing you a list. Mail goes out from the same screen you drew on, and the callable records export right beside it.

Mail it Every address you drew

Send a postcard without leaving Overview

  • Upload a front and back, pick the area, send. No print broker, no mail house, no minimum drop.
  • One postcard per address — never duplicate cards to the same house because three people live there.
  • Addressed to the resident when we found one, and to “Current Resident” when we didn’t. Nothing in the area gets skipped.
  • Every card reports its own status, so you can see what landed and what came back.
Delivered In transit Returned
Work it The addresses with a resident match

Feed your phone room the same afternoon

  • Export a CSV with resident name, phone, full address, and a Do Not Call flag on every number.
  • Every number shows the date it was last confirmed, so your team works the freshest ones first.
  • Drops straight into a dialer or CRM. Nothing to reformat, no broker fulfillment queue.
  • Not every address returns a person — the call list is a subset of the area you drew, and you only pay for the ones that return a person.
DNC flagged Last confirmed 2026-07-02

Most teams run both: mail the whole area to drive inbound calls, then work the matched numbers while the mail is landing.

The export

What you actually get

Every pull comes out as a CSV with these nine columns. This is the real header row, not a cleaned-up sample.

contact-centers-territory.csv 9 columns · one row per phone
The nine columns in an Overview CSV export, with four illustrative rows.
name is_dnc phone street_1 street_2 city state zip phone_last_seen
James Brown true (469) 555-0177 1428 Seed St B Plano TX 75023 2026-05-30
James Brown false (469) 555-0402 1428 Seed St B Plano TX 75023 2026-02-11
Dana Brown false (972) 555-0148 1428 Seed St B Plano TX 75023 2026-06-18
Marcus Smith false (972) 555-0203 1428 Seed St B Plano TX 75023 2024-08-22
name
Resident first + last name
is_dnc
true / false — on the Do Not Call registry
phone
Phone number
street_1
Street address
street_2
Unit / apt, when there is one
city
City
state
State
zip
ZIP
phone_last_seen
When this number was last confirmed
  • One row per phone number. If a home has three numbers on file, that address appears three times.
  • Addresses with no resident match are left out — and never charged. Match rates vary by area, so you're only charged for the addresses that came back with someone. You still hold every address in the area you drew, so you can mail all of them — the CSV is the callable subset.
  • No email addresses. Overview doesn't source email. If email is what you need, we're not the right tool.
Rows above are illustrative. The column names and their order are exactly what the file contains.

The workflow

Target. Draw. Reach.

Three decisions between a market and a working list.
01 Target

Choose the market a campaign is calling into, right on the map.

02 Draw

Draw the exact geography, as tight or as broad as the campaign requires.

03 Reach

Export DNC-scrubbed records straight into the dialer, priced per record.

Keep reading

Guides and market pages for this vertical.

Contact Centers questions

Three things people ask before they draw.

Straight answers, including what Overview does not do.
01

Is the data B2C or B2B?

B2C only. Overview returns consumer and homeowner contact records for residential addresses inside a drawn geography. It does not sell business or professional lists.

02

What is scrubbed, and when?

Calling records are checked against the national Do-Not-Call registry before they are delivered, and the status is stored on each record. State-level rules remain your organization's responsibility.

03

Are there minimums or contracts?

No minimums and no annual contract. The platform is a monthly subscription and records are priced individually; see the pricing page for the current rates.

One plan · $150/mo · 4 seats

The whole hail map. The list underneath it. One price.

Every storm date on one map, both radar surfaces, the NWS reports, a replay of any past day. Draw the swath and every home inside becomes a list you can call or mail.

The plan
$150/mo
Seats
4 included
Addresses
Included
Per contact
$0.21
Postcard
$0.75

No annual contract. No minimums. Cancel at any time from inside the app.

What you get
  1. 01

    The live hail map

    NEXRAD signatures and radar-estimated size for every storm date, NWS spotter reports pinned, replay any past day. Live radar in the app.

  2. 02

    Every address in the shape you draw

    Included with the plan. Draw the swath, a subdivision, or one street and every address inside it appears — no per-address charge, no minimum area.

  3. 03

    Names and phone numbers for every address

    $0.21 each, with a last-confirmed date and a Do Not Call flag on every number. You only pay where a contact matches.

  4. 04

    Postcards from the map, or the CSV

    $0.75 a card, print and postage included, delivery tracked. Or export the list for your dialer or CRM.

Built from NOAA NEXRAD radar signatures and MESH radar-estimated hail size, with NWS/SPC spotter reports pinned. Live radar in the app; these pages rebuild nightly for every convective day.

Start

7 days free. Cancel at any time.

$150/mo for the map and four seats · every address in your shape included · $0.21 a contact · 7-day free trial, cancel at any time. See pricing

Radar tells you where to look. Only an inspection confirms damage at an address.

Records for the market you are calling, priced per record.

Draw the geography, pull DNC-scrubbed records for the addresses inside, and load them into the dialer without a broker in the middle.

Draw a calling area on the map → Open the live hail map →

$150/mo for the map and four seats · every address in your shape included · $0.21 a contact · 7-day free trial, cancel at any time. See pricing

Contact availability varies by address. Overview returns the addresses inside the area you draw and adds contact records where a match exists; it does not confirm property condition, suitability, or intent.